Failed culture change aimed at more service provision: a test of three agentic factors

Research output: Contribution to journal › Article › Scientific › peer-review

Original language	English
Pages (from-to)	1-47
Number of pages	47
Journal	Journal of Organizational Change Management
Volume	25
Issue number	3
Publication status	Published - 2012

Keywords

@article{097c4cb5f8954a87be124c13974e7847,

title = "Failed culture change aimed at more service provision: a test of three agentic factors",

keywords = "CWTS JFIS < 0.75",

author = "PY Jorritsma and CPM Wilderom",

year = "2012",

language = "English",

volume = "25",

pages = "1--47",

journal = "Journal of Organizational Change Management",

issn = "0953-4814",

publisher = "Emerald Publishing",

number = "3",

}

TY - JOUR

T1 - Failed culture change aimed at more service provision: a test of three agentic factors

AU - Jorritsma, PY

AU - Wilderom, CPM

PY - 2012

Y1 - 2012

KW - CWTS JFIS < 0.75

UR - http://www.emeraldinsight.com/journals.htm?articleid=17021244

M3 - Article

SN - 0953-4814

VL - 25

SP - 1

EP - 47

JO - Journal of Organizational Change Management

JF - Journal of Organizational Change Management

IS - 3

ER -