'Feeling good' unpacked: Developing design tools to facilitate a differentiated understanding of positive emotions

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Abstract

The range of positive emotions experienced in human-product interactions is diverse, and understanding the differences and similarities between these positive emotions can support emotion-driven design. Yet, there is little knowledge about what kind of tool would be effective to leverage the differentiated nature of positive emotions in a design process. The current study explores the possibilities to develop design tools that facilitate a nuanced understanding of positive emotions and the considerations for developing such tool. Four new tools were developed that were different regarding how they described distinctiveness of positive emotions, formats, and usages. This paper introduces the tools and reports a focus group study that investigated when and how the tools would be of use in design processes, and their strengths and weaknesses.

Original languageEnglish
Title of host publicationProceedings of the Tenth International Conference on Design and Emotion - Celebration & Contemplation
EditorsP.M.A. Desmet, S.F. Fokkinga, G.D.S. Ludden, N. Cila, H. Van Zuthem
Place of PublicationAmsterdam
PublisherThe Design & Emotion Society
Pages266-274
Number of pages9
ISBN (Print)978-94-6186-725-4
Publication statusPublished - 2016
EventThe 10th International Conference on Design and Emotion - Celebration & Contemplation: D&E 2016 - Amsterdam, Netherlands
Duration: 27 Sep 201630 Sep 2016

Conference

ConferenceThe 10th International Conference on Design and Emotion - Celebration & Contemplation
CountryNetherlands
CityAmsterdam
Period27/09/1630/09/16

Keywords

  • Design for emotion
  • Positive emotion
  • Design tool
  • User-centered design

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