Flexibility in project management: Towards improving project performance

Increasingly it is argued that nowadays a pure project management approach (the conventional project management approach) is no longer effective as it underestimates the influence of the dynamic environment. An approach is needed which recognises the complexities of a project and provides tools to cope with these; an approach that is aimed increasing flexibility.

Therefore this research investigated the effect of project management flexibility and project complexity on project performance. Using a mix-method approach, the research was divided in different steps including literature study, case studies, Q-study and survey studies.