Del descubrimiento a la aplicación: qué cabe esperar al diseñar con dilemas

Translated title of the contribution: From Discovery to Application: What to Expect When Designing with Dilemmas

Research output: Contribution to journalArticleScientificpeer-review

31 Downloads (Pure)


Personal dilemmas are inspiring phenomena, which can stimulate design creativity and reflection on users’ goals and values. This paper aims to provide an overview of the main challenges involved in Dilemma-Driven Design (DDD). We first introduce three main activities performed when designing with dilemmas: Identifying dilemmas (discovery), selecting a target dilemma (definition), and generating ideas to address the selected dilemma (application). Next, we present a design case in which thirty novice designers responded to a project briefing in three consecutive workshops. Their experiences were evaluated through a questionnaire and a group discussion, resulting in an overview of five challenges involved in designing with dilemmas and recommendations on how to tackle each challenge. Based on our findings, we discuss how DDD is positioned as an emerging, conflict-inspired design approach. Altogether, this paper acts as an ‘introductory course’ on DDD.
Translated title of the contributionFrom Discovery to Application: What to Expect When Designing with Dilemmas
Original languageSpanish
Pages (from-to)58-83
Number of pages26
Issue number17
Publication statusPublished - 2020


  • Design methods
  • Human-centered design
  • Dilemma-driven design
  • Conflicting concerns
  • Emotion-driven design

Cite this