From home delivery to parcel lockers: A case study in Amsterdam

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Abstract

E-commerce is still a strong growing segment with fierce competition among the parcel delivery service providers. To stay ahead of the competitors innovation is necessary. Currently, parcels are being delivered with large delivery vans which will usually deliver single parcels to doorsteps of their customers. This so called last mile is the most expensive logistics activity. In the literature it is proposed that parcel lockers have high potential to save cost. In our paper a literature review on parcel lockers, 3 methods for analysis are described and the results of a case study are provided.
Original languageEnglish
Title of host publicationThe 11th International Conference on City Logistics
Place of PublicationDubrovnik
PublisherInstitute for city logistics
Chapter10
Pages88-96
Number of pages9
Edition11
Publication statusPublished - 2019
EventThe 11th International Conference on City Logistics - Valamar Dubrovnik President hotel, Dubrovnik, Croatia
Duration: 12 Jun 201914 Jun 2019
http://citylogistics.org/conference/

Conference

ConferenceThe 11th International Conference on City Logistics
CountryCroatia
CityDubrovnik
Period12/06/1914/06/19
Internet address

Keywords

  • Parcel delivery, Parcel lockers, Modelling, Implementation

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