From home delivery to parcel lockers: A case study in Amsterdam

J. H.R. Van Duin; B. W. Wiegmans; B. Van Arem; Y. Van Amstel

doi:10.1016/j.trpro.2020.03.161

From home delivery to parcel lockers: A case study in Amsterdam

J. H.R. Van Duin^*, B. W. Wiegmans, B. Van Arem, Y. Van Amstel

^*Corresponding author for this work

Research output: Contribution to journal › Conference article › Scientific › peer-review

64 Citations (Scopus)

278 Downloads (Pure)

Abstract

E-commerce is still a strong growing segment with fierce competition among parcel delivery service providers. To stay ahead of the competitors innovation is necessary. Currently, parcels are being delivered with large delivery vans which will usually deliver single parcels to doorsteps of their customers. This so called 'last mile delivery' is the most expensive logistics activity. In the literature it is proposed that parcel lockers have high potential to save cost. In our paper a literature review on parcel lockers, 3 methods for analysis are described and the results of a case study are provided.

Original language	English
Pages (from-to)	37-44
Number of pages	8
Journal	Transportation Research Procedia
Volume	46
DOIs	https://doi.org/10.1016/j.trpro.2020.03.161
Publication status	Published - 2020
Event	11th International Conference on City Logistics, City Logistics 2019 - Dubrovnik, Croatia Duration: 12 Jun 2019 → 14 Jun 2019

Keywords

Implementation
Modelling
Parcel delivery
Parcel lockers

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10.1016/j.trpro.2020.03.161

1-s2.0-S2352146520303616-mainFinal published version, 498 KBLicence: CC BY-NC-ND

Cite this

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title = "From home delivery to parcel lockers: A case study in Amsterdam",

abstract = "E-commerce is still a strong growing segment with fierce competition among parcel delivery service providers. To stay ahead of the competitors innovation is necessary. Currently, parcels are being delivered with large delivery vans which will usually deliver single parcels to doorsteps of their customers. This so called 'last mile delivery' is the most expensive logistics activity. In the literature it is proposed that parcel lockers have high potential to save cost. In our paper a literature review on parcel lockers, 3 methods for analysis are described and the results of a case study are provided.",

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author = "{Van Duin}, {J. H.R.} and Wiegmans, {B. W.} and {Van Arem}, B. and {Van Amstel}, Y.",

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T2 - 11th International Conference on City Logistics, City Logistics 2019

AU - Van Duin, J. H.R.

AU - Wiegmans, B. W.

AU - Van Arem, B.

AU - Van Amstel, Y.

PY - 2020

Y1 - 2020

N2 - E-commerce is still a strong growing segment with fierce competition among parcel delivery service providers. To stay ahead of the competitors innovation is necessary. Currently, parcels are being delivered with large delivery vans which will usually deliver single parcels to doorsteps of their customers. This so called 'last mile delivery' is the most expensive logistics activity. In the literature it is proposed that parcel lockers have high potential to save cost. In our paper a literature review on parcel lockers, 3 methods for analysis are described and the results of a case study are provided.

AB - E-commerce is still a strong growing segment with fierce competition among parcel delivery service providers. To stay ahead of the competitors innovation is necessary. Currently, parcels are being delivered with large delivery vans which will usually deliver single parcels to doorsteps of their customers. This so called 'last mile delivery' is the most expensive logistics activity. In the literature it is proposed that parcel lockers have high potential to save cost. In our paper a literature review on parcel lockers, 3 methods for analysis are described and the results of a case study are provided.

KW - Implementation

KW - Modelling

KW - Parcel delivery

KW - Parcel lockers

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U2 - 10.1016/j.trpro.2020.03.161

DO - 10.1016/j.trpro.2020.03.161

M3 - Conference article

AN - SCOPUS:85084674227

SN - 2352-1457

VL - 46

SP - 37

EP - 44

JO - Transportation Research Procedia

JF - Transportation Research Procedia

Y2 - 12 June 2019 through 14 June 2019

ER -

From home delivery to parcel lockers: A case study in Amsterdam

Abstract

Keywords

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