Governance, COVID responses, and lessons on decision-making in uncertainty

Wijnand Veeneman*

*Corresponding author for this work

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

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This chapter introduces governance as the ruleset that stakeholders work with when making decisions, in this on how to deal with COVID crisis in public transport. This chapter looks at several countries and the way in which their decisions, shared between authorities (health and transport) and operators, have shaped the effects on ridership. In a brief case study on Amsterdam, the interplay between various governmental layers and the operator is explained and is shown how existing governance shaped the decisions on the COVID response. This chapter ends with the observation on how COVID responses were shaped by the existing governance and that COVID in turn possibly is having the effect of a rethink on the existing governance.
Original languageEnglish
Title of host publicationTransportation Amid Pandemics
Subtitle of host publicationLessons Learned from COVID-19
Number of pages10
ISBN (Electronic)978-0-323-99770-6
ISBN (Print)978-0-323-99771-3
Publication statusPublished - 2022

Bibliographical note

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.


  • Amsterdam
  • Decision-making
  • Governance
  • Mobility
  • Public transport
  • Recovery
  • Stakeholders


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