Governance Through Trust: Community Engagement in an Australian City Rebuilding Precinct

Johan Ninan, Stewart Clegg, Ashwin Mahalingam, Shankar Sankaran

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City rebuilding precincts are embedded in, surrounded by, and sometimes resisted or celebrated by stakeholders they impact. These projects require long-lasting relationships and loyalty from the community they serve, making trust a crucial factor. This article employs a case study approach and draws from both social exchange and circuit of power theories to understand the complex relationship between trust and governance. Three strategies emerged from the analysis: employing resources, building legitimacy, and creating a brand. These strategies and their interactions highlight how trust can act as a governance mechanism for more effective engagement with the project community.
Original languageEnglish
Number of pages15
JournalProject Management Journal
Publication statusPublished - 2023


  • trust
  • governance
  • community engagement
  • megaprojects

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