Abstract
Support agents are investigated more and more as a
way of assisting people in carrying out daily tasks. Support agents
should be flexible in adapting their support to what their user needs.
Research suggests that the situation someone is in affects their behaviour, however its effect has not been incorporated in the decision
making of support agents. Modelling the characteristics of situations
explicitly and studying their effect on internal perceptions of the user,
such as their personal values, would enable support agents to provide
more personalized support. We propose a method which groups situations according to their psychological characteristics, and in turn
determines which personal values of the user would be promoted or
demoted in each group of situations. To do this, we conduct a user
study to gather data from participants about situations that they encounter in their daily lives. Results show that the created groups of
situations significantly promote or demote certain personal values.
This approach can allow support agents to help the user in a way
which is in line with their personal values.
way of assisting people in carrying out daily tasks. Support agents
should be flexible in adapting their support to what their user needs.
Research suggests that the situation someone is in affects their behaviour, however its effect has not been incorporated in the decision
making of support agents. Modelling the characteristics of situations
explicitly and studying their effect on internal perceptions of the user,
such as their personal values, would enable support agents to provide
more personalized support. We propose a method which groups situations according to their psychological characteristics, and in turn
determines which personal values of the user would be promoted or
demoted in each group of situations. To do this, we conduct a user
study to gather data from participants about situations that they encounter in their daily lives. Results show that the created groups of
situations significantly promote or demote certain personal values.
This approach can allow support agents to help the user in a way
which is in line with their personal values.
| Original language | English |
|---|---|
| Title of host publication | 11th International Workshop Modelling and Reasoning in Context |
| Pages | 7-16 |
| Publication status | Published - Sep 2020 |
| Event | 11th International Workshop Modelling and Reasoning in Context - https://easychair.org/cfp/mrc2020, Santiago de Compostela, Spain Duration: 29 Aug 2020 → 5 Sep 2020 https://easychair.org/cfp/mrc2020 |
Workshop
| Workshop | 11th International Workshop Modelling and Reasoning in Context |
|---|---|
| Abbreviated title | MRC 2020 |
| Country | Spain |
| City | Santiago de Compostela |
| Period | 29/08/20 → 5/09/20 |
| Other | Virtual/online event due to COVID-19 |
| Internet address |