How to Improve Human-Robot Interaction with Conversational Fillers

Noel Wigdor, Joachim de Greeff, Rosemarijn Looije, Mark A. Neerincx

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

11 Citations (Scopus)

Abstract

Conversation Fillers (CFs), such as ‘um’, ‘hmm’, and ‘ah’, may help to improve the human-robot interaction by smoothening the robot’s responses. This paper presents the design and test of such CFs – alongside iconic pensive or acknowledging gestures – for Wizard of Oz (WoZ) controlled open-ended dialogues in child-robot interactions. A controlled experiment with 26 children showed that these CFs can improve the perceived speediness, aliveness, humanness, and likability of the robot, without decreasing perceptions of intelligence,
trustworthiness, or autonomy.
Original languageEnglish
Title of host publication25th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN)
Place of PublicationPiscataway, NJ
PublisherIEEE
Pages219-224
Number of pages6
ISBN (Electronic)978-1-5090-3929-6
ISBN (Print)978-1-5090-3930-2
DOIs
Publication statusPublished - 2016
EventIEEE RO-MAN 2016: 25th IEEE International Symposium on Robot and Human Interactive Communication - Colombia University, New York, United States
Duration: 26 Aug 201631 Aug 2016
Conference number: 25

Conference

ConferenceIEEE RO-MAN 2016
Abbreviated titleRO-MAN 2016
CountryUnited States
CityNew York
Period26/08/1631/08/16

Keywords

  • Robots
  • Delays
  • Human-robot interaction
  • Heart rate variability
  • Games
  • Natural languages

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