ICT-DRIVEN BUSINESS MODEL INNOVATION IN SMES: THE ROLE OF ORGANIZATIONAL CAPABILITIES, FIRM SIZE AND AGE

Mohammad Ali Latifi, Harry Bouwman, Shahrokh Nikou

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

2 Citations (Scopus)

Abstract

Research has shown that business model innovation (BMI) can create competitive advantages and enhance firm performance. However, many small and medium-sized enterprises (SMEs) fail to supreme their performance. BMI can create unexpected consequences for businesses and their ecosystem. Therefore, knowing how and under what circumstances BMI affects a firm’s performance is a primary concern for managers/owners of SMEs. Using data from 460 European SMEs, this paper aims to examine three paths through which ICT-driven BMI can impact firm’s performance. Introducing organisational capabilities as a mediator, this study has extended prior literature on BMI by showing that organisational capabilities are as strong as other existing mediators of revenue and efficiency growth regarding improving the firm’s performance. The findings provide guidelines for practitioners to execute informed-decisions about the implementation of BMI based on their firm’s strategies and the available capabilities while considering contingent factors of firm size and age.

Original languageEnglish
Title of host publication34th Bled eConference
Subtitle of host publicationDigital Support from Crisis to Progressive Change, BLED 2021 - Proceedings
EditorsAndreja Pucihar Andreja Pucihar, Mirjana Kljajic Borstnar, Roger Bons, Helen Cripps, Anand Sheombar, Doroteja Vidmar
PublisherUniversity of Maribor Press
Pages379-392
Number of pages14
ISBN (Electronic)9789612864859
DOIs
Publication statusPublished - 2021
Event34th Bled eConference, BLED 2021 - Virtual, Online
Duration: 27 Jun 202130 Jun 2021

Publication series

Name34th Bled eConference: Digital Support from Crisis to Progressive Change, BLED 2021 - Proceedings

Conference

Conference34th Bled eConference, BLED 2021
CityVirtual, Online
Period27/06/2130/06/21

Keywords

  • business model innovation
  • digital transformation
  • firm performance
  • mediating factors
  • organizational capabilities
  • SME

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