Improving Adherence in Automated e-Coaching: A Case from Insomnia Therapy

RJ Beun, Willem-Paul Brinkman, Siska Fitrianie, Fiemke Griffioen-Both, Corine Horsch, Jaap Lancee, Sandor Spruit

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

19 Citations (Scopus)


Non-adherence is considered a problem that seriously undermines the outcome of behavior change therapies, in particular of self-help therapies delivered without human interference. This paper presents the design rationale behind a computer system in the domain of adherence enhancing strategies in automated e-coaching. A variety of persuasive strategies is introduced and implemented in a mobile e-coaching system in the domain of insomnia therapy. The system integrates two types of interface elements, i.e. dedicated tools and natural language conversation, to simplify therapy related activities and to include social strategies to improve motivation. We focus on the crucial role of communication and adaptation.
Original languageEnglish
Title of host publicationPersuasive Technology
Subtitle of host publication11th International Conference, PERSUASIVE 2016 proceedings
EditorsA. Meschtscherjakov , B. De Ruyter, V. Fuchsberger, M. Murer, M. Tscheligi
Place of PublicationCham
Number of pages12
ISBN (Electronic)978-3-319-31510-2
ISBN (Print)978-3-319-31509-6
Publication statusPublished - 11 Mar 2016
EventInternational Conference on Persuasive Technology 2016 - Salzburg , Austria
Duration: 5 Apr 20167 Apr 2016
Conference number: 11

Publication series

NameLecture Notes in Computer Science
ISSN (Electronic)0302-9743


ConferenceInternational Conference on Persuasive Technology 2016
Abbreviated titlePersuasive 2016
Internet address


  • e-Coaching
  • Adherence
  • Persuasive strategies
  • Insomnia therapy
  • Conversation
  • Tools
  • Behavior change systems

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