Improving Governmental Service Delivery: Disintermediation and Re-Intermediation Strategies for Multi-Channel Management.

MFWHA Janssen, AJ Klievink

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

1 Citation (Scopus)
Original languageUndefined/Unknown
Title of host publicationProceedings of the 8th European Conference on e-Government
EditorsDan Remenyi
Place of PublicationReading UK
PublisherAcademic Pulishing
Pages319-325
Number of pages7
ISBN (Print)978-1-906638-09-2
Publication statusPublished - 2008
EventThe 8th European Conference on e-Government - Reading UK
Duration: 10 Jul 200811 Jul 2008

Publication series

Name
PublisherAcademic Pulishing

Conference

ConferenceThe 8th European Conference on e-Government
Period10/07/0811/07/08

Keywords

  • Conf.proc. > 3 pag

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