Inclusion through proactive public services: Findings from the Netherlands: Classifying and designing proactivity through understanding service eligibility and delivery processes

Nitesh Bharosa, Bas Oude Luttighuis, Flori Spoelstra, Haiko Van Der Voort, Marijn Janssen

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

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Engineering & Materials Science