TY - CHAP
T1 - Inclusive design in industry
T2 - Barriers, drivers and the business case
AU - Dong, Hua
AU - Keates, Simeon
AU - John Clarkson, P.
PY - 2004
Y1 - 2004
N2 - Despite increasing discussion in academia, genuinely 'inclusive' design in industry remains the exception rather than the rule. Based on literature reviews and industry surveys, this paper explores the barriers faced by manufacturers, retailers and design consultancies in adopting inclusive design. Drivers for practising inclusive design are also investigated. Using information about such barriers and drivers and linking them to business objectives, a basic framework for the business case for inclusive design is proposed. The paper contributes to the in-depth understanding of industry barriers and motivations for inclusive design and forms the basis for further research into the business case in an inclusive design context. The paper provides an insight into industry practice that is applicable to the design of User Interfaces for All.
AB - Despite increasing discussion in academia, genuinely 'inclusive' design in industry remains the exception rather than the rule. Based on literature reviews and industry surveys, this paper explores the barriers faced by manufacturers, retailers and design consultancies in adopting inclusive design. Drivers for practising inclusive design are also investigated. Using information about such barriers and drivers and linking them to business objectives, a basic framework for the business case for inclusive design is proposed. The paper contributes to the in-depth understanding of industry barriers and motivations for inclusive design and forms the basis for further research into the business case in an inclusive design context. The paper provides an insight into industry practice that is applicable to the design of User Interfaces for All.
UR - http://www.scopus.com/inward/record.url?scp=35048869703&partnerID=8YFLogxK
U2 - 10.1007/978-3-540-30111-0_26
DO - 10.1007/978-3-540-30111-0_26
M3 - Chapter
AN - SCOPUS:35048869703
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 305
EP - 319
BT - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
A2 - Stary, Christian
A2 - Stephanidis, Constantine
PB - Springer
ER -