Issues in Relationship Management for Obtaining the Benefits of a Shared Service Center

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

15 Citations (Scopus)

Original language	Undefined/Unknown
Title of host publication	Sixth International Conference on Electronic Commerce ICEC04: Towards a New Services Landscape
Editors	Marijn Janssen, Henk Sol, René Wagenaar
Publisher	Association for Computing Machinery (ACM)
Pages	219-228
Number of pages	10
ISBN (Print)	1-58113-930-6
Publication status	Published - 2004

Name
Publisher	ACM

Name
Volume	666

Keywords

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title = "Issues in Relationship Management for Obtaining the Benefits of a Shared Service Center",

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year = "2004",

language = "Undefined/Unknown",

isbn = "1-58113-930-6",

publisher = "Association for Computing Machinery (ACM)",

pages = "219--228",

editor = "Marijn Janssen and Henk Sol and Ren{\'e} Wagenaar",

booktitle = "Sixth International Conference on Electronic Commerce ICEC04: Towards a New Services Landscape",

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Issues in Relationship Management for Obtaining the Benefits of a Shared Service Center. / Janssen, MFWHA; Joha, Anton.
Sixth International Conference on Electronic Commerce ICEC04: Towards a New Services Landscape. ed. / Marijn Janssen; Henk Sol; René Wagenaar. Association for Computing Machinery (ACM), 2004. p. 219-228.

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

TY - GEN

T1 - Issues in Relationship Management for Obtaining the Benefits of a Shared Service Center

AU - Janssen, MFWHA

AU - Joha, Anton

PY - 2004

Y1 - 2004

KW - Conf.proc. > 3 pag

M3 - Conference contribution

SN - 1-58113-930-6

SP - 219

EP - 228

BT - Sixth International Conference on Electronic Commerce ICEC04: Towards a New Services Landscape

A2 - Janssen, Marijn

A2 - Sol, Henk

A2 - Wagenaar, René

PB - Association for Computing Machinery (ACM)

ER -