Let's Negotiate with Automation: How can Humans and HMIs Negotiate Disagreement on Automated Vehicles?

Soyeon Kim, Elmer Van Grondelle, Ilse Van Zeumeren, Alexander G. Mirnig, Kristina Stojmenova

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

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Abstract

In automated vehicles, the driver and the vehicle make a decision on the driving. However, there is no guarantee that drivers always agree or follow the system's decision. Drivers can reject the system's proposal or regain control, and it reduces the usefulness of automated vehicles. When a decision conflict happens, the vehicle can negotiate with the driver. Human-human communication depends on the individual's attitude and situation. Similarly, the negotiation style needs to differ depending on the context of conflict and the cause of disagreement. In this workshop, we address the negotiation approach to designing HMI and discuss considerations for applying the human-human negotiation style to human-automated vehicle interaction design. HMI design using a negotiation approach can address the decision conflict between humans and automation and expect enhancing trust and acceptance.

Original languageEnglish
Title of host publicationAdjunct Proceedings - 14th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2022
PublisherAssociation for Computing Machinery (ACM)
Pages179-181
Number of pages3
ISBN (Electronic)978-1-4503-9428-4
DOIs
Publication statusPublished - 2022
Event14th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2022 - Seoul, Korea, Republic of
Duration: 17 Sept 202220 Sept 2022

Publication series

NameAdjunct Proceedings - 14th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2022

Conference

Conference14th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications, AutomotiveUI 2022
Country/TerritoryKorea, Republic of
CitySeoul
Period17/09/2220/09/22

Bibliographical note

Green Open Access added to TU Delft Institutional Repository 'You share, we take care!' - Taverne project https://www.openaccess.nl/en/you-share-we-take-care
Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

Keywords

  • Automated driving
  • Design thinking
  • Human-machine interaction
  • Negotiation

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