TY - GEN
T1 - Making enterprise information systems resilient against disruptive events
T2 - 10th International Symposium on Business Modeling and Software Design, BMSD 2020
AU - Shishkov, Boris
AU - Verbraeck, Alexander
N1 - Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.
PY - 2020
Y1 - 2020
N2 - Enterprise Information Systems (EIS) are designed to deal with normal variability in their inputs and data. Empowered by CONTEXT-AWARENESS, some EIS even count on sensors and/or data analytics for capturing changes outside of the system. Nevertheless, context-awareness would often fail when EIS are affected by (large-scale) disruptive events, such as disasters, virus outbreaks, or military conflicts. Hence, in the current paper, we take a step forward, by considering context-awareness for disruptive events. We combine context-awareness with risk management techniques, such as FMECA and FTA, that are useful for defining and mitigating risk events. To avoid having to define the likelihood for such very-low-probability disruptive risks, we use CONSEQUENCE-BASED RISK MANAGEMENT rather than traditional risk management. We augment this approach with the context-awareness paradigm, delivering a contribution that is two-fold: (i) We propose context-awareness-related measures and consequence-based-risk-management-related measures, to address disruptive events; (ii) We reflect this in a method featuring the application of context-awareness and risk management for designing robust and resilient EIS.
AB - Enterprise Information Systems (EIS) are designed to deal with normal variability in their inputs and data. Empowered by CONTEXT-AWARENESS, some EIS even count on sensors and/or data analytics for capturing changes outside of the system. Nevertheless, context-awareness would often fail when EIS are affected by (large-scale) disruptive events, such as disasters, virus outbreaks, or military conflicts. Hence, in the current paper, we take a step forward, by considering context-awareness for disruptive events. We combine context-awareness with risk management techniques, such as FMECA and FTA, that are useful for defining and mitigating risk events. To avoid having to define the likelihood for such very-low-probability disruptive risks, we use CONSEQUENCE-BASED RISK MANAGEMENT rather than traditional risk management. We augment this approach with the context-awareness paradigm, delivering a contribution that is two-fold: (i) We propose context-awareness-related measures and consequence-based-risk-management-related measures, to address disruptive events; (ii) We reflect this in a method featuring the application of context-awareness and risk management for designing robust and resilient EIS.
KW - Context-awareness
KW - Enterprise information system
KW - Resilience
KW - Risk management
UR - http://www.scopus.com/inward/record.url?scp=85088515666&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-52306-0_3
DO - 10.1007/978-3-030-52306-0_3
M3 - Conference contribution
AN - SCOPUS:85088515666
SN - 9783030523053
T3 - Lecture Notes in Business Information Processing
SP - 38
EP - 54
BT - Business Modeling and Software Design - 10th International Symposium, BMSD 2020, Proceedings
A2 - Shishkov, Boris
A2 - Shishkov, Boris
A2 - Shishkov, Boris
PB - SpringerOpen
Y2 - 6 July 2020 through 8 July 2020
ER -