Measuring and benchmarking public service organizations: Case studies of back office measurement in Pakistanmulti-actor context

D Maheshwari

    Research output: ThesisDissertation (TU Delft)

    Original languageEnglish
    QualificationDoctor of Philosophy
    Awarding Institution
    • Delft University of Technology
    Supervisors/Advisors
    • Janssen, M.F.W.H.A., Supervisor
    Award date30 Mar 2015
    Place of PublicationDelft
    Publisher
    Print ISBNs978-94-6295-134-1
    DOIs
    Publication statusPublished - 2015

    Keywords

    • Diss. prom. aan TU Delft

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