TY - JOUR
T1 - Measuring consumers’ product care tendency
T2 - Scale development and validation
AU - Ackermann, Laura
AU - Schoormans, Jan P.L.
AU - Mugge, Ruth
PY - 2021
Y1 - 2021
N2 - Product care is defined as all activities initiated by consumers that encourage an extension of product lifetimes, such as repair, maintenance, and/or careful handling. A product care scale was developed and validated in a set of four related studies. In study 1, we asked experts to examine the face validity of a set of 35 items. In study 2, we reduced the initial set of items to 10 items using exploratory factor analysis. A subsequent confirmatory factor analysis supported a three-factor solution. Study 3, a nomological network study, demonstrated that the construct measured by our scale is related but still distinguishable from existing concepts, such as frugality, use innovativeness and attachment towards the product. Study 4 was a known-groups test with participants from two different countries and with various previous experiences in repairing. The final 10-item product care scale includes three factors: relevance, easiness and positive experience.
AB - Product care is defined as all activities initiated by consumers that encourage an extension of product lifetimes, such as repair, maintenance, and/or careful handling. A product care scale was developed and validated in a set of four related studies. In study 1, we asked experts to examine the face validity of a set of 35 items. In study 2, we reduced the initial set of items to 10 items using exploratory factor analysis. A subsequent confirmatory factor analysis supported a three-factor solution. Study 3, a nomological network study, demonstrated that the construct measured by our scale is related but still distinguishable from existing concepts, such as frugality, use innovativeness and attachment towards the product. Study 4 was a known-groups test with participants from two different countries and with various previous experiences in repairing. The final 10-item product care scale includes three factors: relevance, easiness and positive experience.
KW - Maintenance
KW - Pro-environmental behaviour
KW - Repair
KW - Scale development
KW - Sustainability
UR - http://www.scopus.com/inward/record.url?scp=85101075046&partnerID=8YFLogxK
U2 - 10.1016/j.jclepro.2021.126327
DO - 10.1016/j.jclepro.2021.126327
M3 - Article
AN - SCOPUS:85101075046
SN - 0959-6526
VL - 295
JO - Journal of Cleaner Production
JF - Journal of Cleaner Production
M1 - 126327
ER -