Methods for HumanCentered Service Design

M van Steen, E Faber, WAGA Bouwman

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

Original languageUndefined/Unknown
Title of host publicationCreating successfull ICT-services
EditorsE. Faber, H. de Vos
Place of PublicationEnschede
PublisherTelematica Instituut
Number of pages192
ISBN (Print)9789075176469
Publication statusPublished - 2008


  • Geen BTA classificatie

Cite this

van Steen, M., Faber, E., & Bouwman, WAGA. (2008). Methods for HumanCentered Service Design. In E. Faber, & H. de Vos (Eds.), Creating successfull ICT-services (pp. 33-58). Telematica Instituut.