Modeling the process for innovation in financial services

PAC Das, L Bonebakker, A Verbraeck, MA Oey, RM Verburg

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review


This paper examines process models for innovation in complex large-scale organizations. Both models in literature and in financial services are examined. The paper proposes a spiral process model for innovation that emphasizes the continuous and evolutionary character of innovation in complex large-scale financial institutions. This is based on barriers and enablers for innovation that are identified in a study conducted at ING Bank.
Original languageEnglish
Title of host publicationProceedings of the 23rd International Conference of the International Association for Management of Technology
Place of PublicationCoral Gables, FL, USA
Number of pages19
Publication statusPublished - 2014

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