Multi Channel Service Design Process: Challenges and Solutions

Research output: Contribution to journalArticleScientificpeer-review

Original languageUndefined/Unknown
Pages (from-to)50-67
Number of pages18
JournalInternational Journal of Electronic Business
Volume3
Issue number1
Publication statusPublished - 2005

Keywords

  • professional journal papers
  • Peer-lijst tijdschrift

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