MyWellnessCheck: Designing a student and staff wellbeing feedback loop to inform university policy and governance

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“My Wellness Check” is a well-being assessment system designed to support wellbeing feedback loops within large organizations, like universities. In this paper, we present a narrative describing the human-centred design process used to develop a context-sensitive well-being feedback system within a large technical university during the COVID-19 pandemic. We share quantitative and qualitative findings from the first two feedback cycles, where well-being assessments were sent to over 30,000 students and staff. By involving community members and decision-makers in the qualitative data analysis, we successfully translated results into administrative policy and community action. Our ongoing design research project highlights the desirability and feasibility of well-being feedback loops within large complex systems.
Original languageEnglish
Title of host publicationProceedings of Relating Systems Thinking and Design (RSDX) Symposium.
EditorsMieke van der Bijl-Brouwer
ISBN (Electronic)978-94-6366-507-0
Publication statusPublished - 2021
EventRelating Systems Thinking and Design 2021 Symposium (RSD10) - Faculty of Industrial Design Engineering, TU Delft, Delft, Netherlands
Duration: 2 Nov 20216 Nov 2021
Conference number: 10


ConferenceRelating Systems Thinking and Design 2021 Symposium (RSD10)
Abbreviated titleRSD
Internet address


  • Well-being
  • designX
  • complex socio-technical systems
  • cybernetics


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