MyWellnessCheck: Designing a student and staff wellbeing feedback loop to inform university policy and governance

J.D. Lomas; W.L.A. van der Maden

MyWellnessCheck: Designing a student and staff wellbeing feedback loop to inform university policy and governance

Design Aesthetics

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

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Abstract

“My Wellness Check” is a well-being assessment system designed to support wellbeing feedback loops within large organizations, like universities. In this paper, we present a narrative describing the human-centred design process used to develop a context-sensitive well-being feedback system within a large technical university during the COVID-19 pandemic. We share quantitative and qualitative findings from the first two feedback cycles, where well-being assessments were sent to over 30,000 students and staff. By involving community members and decision-makers in the qualitative data analysis, we successfully translated results into administrative policy and community action. Our ongoing design research project highlights the desirability and feasibility of well-being feedback loops within large complex systems.

Original language	English
Title of host publication	Proceedings of Relating Systems Thinking and Design (RSDX) Symposium.
Editors	Mieke van der Bijl-Brouwer
Pages	247-260
ISBN (Electronic)	978-94-6366-507-0
Publication status	Published - 2021
Event	Relating Systems Thinking and Design 2021 Symposium (RSD10) - Faculty of Industrial Design Engineering, TU Delft, Delft, Netherlands Duration: 2 Nov 2021 → 6 Nov 2021 Conference number: 10 https://rsdsymposium.org https://rsdsymposium.org/off-to-new-shores-sailing-towards-common-ground/

Conference

Conference	Relating Systems Thinking and Design 2021 Symposium (RSD10)
Abbreviated title	RSD
Country/Territory	Netherlands
City	Delft
Period	2/11/21 → 6/11/21
Internet address	https://rsdsymposium.org https://rsdsymposium.org/off-to-new-shores-sailing-towards-common-ground/

Keywords

Well-being
designX
complex socio-technical systems
cybernetics

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

Pagina's van RSD10_Proceedings_Playing_with_tensions_TU_Delft-2Final published version, 789 KBLicence: CC BY-NC-ND

https://rsdsymposium.org/mywellnesscheck-designing-a-student-and-staff-wellbeing-feedback-loop/

1 Report

The impact of COVID-19 on university teaching and learning: Evidence for the central importance of student and staff well-being
Lomas, J. D., matzat, U., Stevens, T., Pei, L., Rousenhorst, C., den Brok, P. & Klaassen, R., 2021, 4TU. Centre for Engineering Education. 49 p.
Research output: Book/Report › Report › Scientific

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Lomas, J. D., & van der Maden, W. L. A. (2021). MyWellnessCheck: Designing a student and staff wellbeing feedback loop to inform university policy and governance. In M. van der Bijl-Brouwer (Ed.), Proceedings of Relating Systems Thinking and Design (RSDX) Symposium. (pp. 247-260) https://rsdsymposium.org/mywellnesscheck-designing-a-student-and-staff-wellbeing-feedback-loop/

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title = "MyWellnessCheck: Designing a student and staff wellbeing feedback loop to inform university policy and governance",

abstract = "“My Wellness Check” is a well-being assessment system designed to support wellbeing feedback loops within large organizations, like universities. In this paper, we present a narrative describing the human-centred design process used to develop a context-sensitive well-being feedback system within a large technical university during the COVID-19 pandemic. We share quantitative and qualitative findings from the first two feedback cycles, where well-being assessments were sent to over 30,000 students and staff. By involving community members and decision-makers in the qualitative data analysis, we successfully translated results into administrative policy and community action. Our ongoing design research project highlights the desirability and feasibility of well-being feedback loops within large complex systems.",

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author = "J.D. Lomas and {van der Maden}, W.L.A.",

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language = "English",

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editor = "{van der Bijl-Brouwer}, Mieke",

booktitle = "Proceedings of Relating Systems Thinking and Design (RSDX) Symposium.",

note = "Relating Systems Thinking and Design 2021 Symposium (RSD10), RSD ; Conference date: 02-11-2021 Through 06-11-2021",

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Lomas, JD & van der Maden, WLA 2021, MyWellnessCheck: Designing a student and staff wellbeing feedback loop to inform university policy and governance. in M van der Bijl-Brouwer (ed.), Proceedings of Relating Systems Thinking and Design (RSDX) Symposium.. pp. 247-260, Relating Systems Thinking and Design 2021 Symposium (RSD10), Delft, Netherlands, 2/11/21. <https://rsdsymposium.org/mywellnesscheck-designing-a-student-and-staff-wellbeing-feedback-loop/>

MyWellnessCheck: Designing a student and staff wellbeing feedback loop to inform university policy and governance. / Lomas, J.D.; van der Maden, W.L.A.
Proceedings of Relating Systems Thinking and Design (RSDX) Symposium.. ed. / Mieke van der Bijl-Brouwer. 2021. p. 247-260.

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

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KW - designX

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KW - cybernetics

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ER -

MyWellnessCheck: Designing a student and staff wellbeing feedback loop to inform university policy and governance

Abstract

Conference

Keywords

UN SDGs

Access to Document

Fingerprint

Research output

The impact of COVID-19 on university teaching and learning: Evidence for the central importance of student and staff well-being

Cite this