Abstract
Product care describes consumers' activities to prolong the lifetime of a product, such as repair, maintenance or careful handling. By keeping the product in a functional state, replacement can be postponed. Previous research has identified eight design strategies that can foster product care among consumers. To use these design strategies to their full potential, a deeper understanding of their
effectiveness is needed. The current study aimed to evaluate the design strategies with consumers. We conducted interviews with 15 consumers and discussed the effectiveness of our strategies for product care in the consumers’ daily life. Results indicate that the effectiveness of our strategies varies over products and product categories. A combination of strategies seems to be the most promising approach for fostering product care among consumers. Our research contributes to the scientific knowledge by
providing deeper insights into the conditions under which design strategies for product care are most effective.
effectiveness is needed. The current study aimed to evaluate the design strategies with consumers. We conducted interviews with 15 consumers and discussed the effectiveness of our strategies for product care in the consumers’ daily life. Results indicate that the effectiveness of our strategies varies over products and product categories. A combination of strategies seems to be the most promising approach for fostering product care among consumers. Our research contributes to the scientific knowledge by
providing deeper insights into the conditions under which design strategies for product care are most effective.
Original language | English |
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Title of host publication | 4th Conference on Product Lifetimes and the Environment (PLATE) |
Editors | C. Fitzpatrick |
Publisher | University of Limerick |
Pages | 1-5 |
Number of pages | 5 |
DOIs | |
Publication status | Published - 2022 |
Event | PLATE 2021: the 4th Conference on Product Lifetimes and the Environment - Virtual conference at Limerick, Ireland Duration: 26 May 2021 → 28 May 2021 Conference number: 4th https://www.plateconference.org/plate-2021-conference/ |
Conference
Conference | PLATE 2021 |
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Country/Territory | Ireland |
City | Virtual conference at Limerick |
Period | 26/05/21 → 28/05/21 |
Internet address |
Keywords
- product longevity
- maintenance
- repair
- behavioural change
- consumer behaviour