"No Fun, but Very Effective": Consumers' Evaluation of Design Strategies for Product Care

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientific

Abstract

Product care describes consumers' activities to prolong the lifetime of a product, such as repair, maintenance or careful handling. By keeping the product in a functional state, replacement can be postponed. Previous research has identified eight design strategies that can foster product care among consumers. To use these design strategies to their full potential, a deeper understanding of their
effectiveness is needed. The current study aimed to evaluate the design strategies with consumers. We conducted interviews with 15 consumers and discussed the effectiveness of our strategies for product care in the consumers’ daily life. Results indicate that the effectiveness of our strategies varies over products and product categories. A combination of strategies seems to be the most promising approach for fostering product care among consumers. Our research contributes to the scientific knowledge by
providing deeper insights into the conditions under which design strategies for product care are most effective.
Original languageEnglish
Title of host publication4th Conference on Product Lifetimes and the Environment (PLATE)
EditorsC. Fitzpatrick
PublisherUniversity of Limerick
Pages1-5
Number of pages5
DOIs
Publication statusPublished - 2021
EventPLATE 2021: the 4th Conference on Product Lifetimes and the Environment - Virtual conference at Limerick, Ireland
Duration: 26 May 202128 May 2021
Conference number: 4th
https://www.plateconference.org/plate-2021-conference/

Conference

ConferencePLATE 2021
CountryIreland
CityVirtual conference at Limerick
Period26/05/2128/05/21
Internet address

Keywords

  • product longevity
  • maintenance
  • repair
  • behavioural change
  • consumer behaviour

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