"No Fun, but Very Effective": Consumers' Evaluation of Design Strategies for Product Care

L. Ackermann; R. Mugge; J.P.L. Schoormans

doi:10.31880/10344/10161

"No Fun, but Very Effective": Consumers' Evaluation of Design Strategies for Product Care

L. Ackermann, R. Mugge, J.P.L. Schoormans

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific

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Abstract

Product care describes consumers' activities to prolong the lifetime of a product, such as repair, maintenance or careful handling. By keeping the product in a functional state, replacement can be postponed. Previous research has identified eight design strategies that can foster product care among consumers. To use these design strategies to their full potential, a deeper understanding of their
effectiveness is needed. The current study aimed to evaluate the design strategies with consumers. We conducted interviews with 15 consumers and discussed the effectiveness of our strategies for product care in the consumers’ daily life. Results indicate that the effectiveness of our strategies varies over products and product categories. A combination of strategies seems to be the most promising approach for fostering product care among consumers. Our research contributes to the scientific knowledge by
providing deeper insights into the conditions under which design strategies for product care are most effective.

Original language	English
Title of host publication	4th Conference on Product Lifetimes and the Environment (PLATE)
Editors	C. Fitzpatrick
Publisher	University of Limerick
Pages	1-5
Number of pages	5
DOIs	https://doi.org/10.31880/10344/10161
Publication status	Published - 2022
Event	PLATE 2021: the 4th Conference on Product Lifetimes and the Environment - Virtual conference at Limerick, Ireland Duration: 26 May 2021 → 28 May 2021 Conference number: 4th https://www.plateconference.org/plate-2021-conference/

Conference

Conference	PLATE 2021
Country/Territory	Ireland
City	Virtual conference at Limerick
Period	26/05/21 → 28/05/21
Internet address	https://www.plateconference.org/plate-2021-conference/

Keywords

product longevity
maintenance
repair
behavioural change
consumer behaviour

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.31880/10344/10161

Ackermann_et_al_2021_PLATE2021Final published version, 192 KB

Cite this

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title = "{"}No Fun, but Very Effective{"}: Consumers' Evaluation of Design Strategies for Product Care",

abstract = "Product care describes consumers' activities to prolong the lifetime of a product, such as repair, maintenance or careful handling. By keeping the product in a functional state, replacement can be postponed. Previous research has identified eight design strategies that can foster product care among consumers. To use these design strategies to their full potential, a deeper understanding of theireffectiveness is needed. The current study aimed to evaluate the design strategies with consumers. We conducted interviews with 15 consumers and discussed the effectiveness of our strategies for product care in the consumers{\textquoteright} daily life. Results indicate that the effectiveness of our strategies varies over products and product categories. A combination of strategies seems to be the most promising approach for fostering product care among consumers. Our research contributes to the scientific knowledge byproviding deeper insights into the conditions under which design strategies for product care are most effective.",

keywords = "product longevity, maintenance, repair, behavioural change, consumer behaviour",

author = "L. Ackermann and R. Mugge and J.P.L. Schoormans",

year = "2022",

doi = "10.31880/10344/10161",

language = "English",

pages = "1--5",

editor = "C. Fitzpatrick",

booktitle = "4th Conference on Product Lifetimes and the Environment (PLATE)",

publisher = "University of Limerick",

note = "PLATE 2021 : the 4th Conference on Product Lifetimes and the Environment ; Conference date: 26-05-2021 Through 28-05-2021",

url = "https://www.plateconference.org/plate-2021-conference/ ",

}

"No Fun, but Very Effective": Consumers' Evaluation of Design Strategies for Product Care. / Ackermann, L.; Mugge, R.; Schoormans, J.P.L.
4th Conference on Product Lifetimes and the Environment (PLATE). ed. / C. Fitzpatrick. University of Limerick, 2022. p. 1-5.

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific

TY - GEN

T1 - "No Fun, but Very Effective"

T2 - PLATE 2021

AU - Ackermann, L.

AU - Mugge, R.

AU - Schoormans, J.P.L.

N1 - Conference code: 4th

PY - 2022

Y1 - 2022

N2 - Product care describes consumers' activities to prolong the lifetime of a product, such as repair, maintenance or careful handling. By keeping the product in a functional state, replacement can be postponed. Previous research has identified eight design strategies that can foster product care among consumers. To use these design strategies to their full potential, a deeper understanding of theireffectiveness is needed. The current study aimed to evaluate the design strategies with consumers. We conducted interviews with 15 consumers and discussed the effectiveness of our strategies for product care in the consumers’ daily life. Results indicate that the effectiveness of our strategies varies over products and product categories. A combination of strategies seems to be the most promising approach for fostering product care among consumers. Our research contributes to the scientific knowledge byproviding deeper insights into the conditions under which design strategies for product care are most effective.

AB - Product care describes consumers' activities to prolong the lifetime of a product, such as repair, maintenance or careful handling. By keeping the product in a functional state, replacement can be postponed. Previous research has identified eight design strategies that can foster product care among consumers. To use these design strategies to their full potential, a deeper understanding of theireffectiveness is needed. The current study aimed to evaluate the design strategies with consumers. We conducted interviews with 15 consumers and discussed the effectiveness of our strategies for product care in the consumers’ daily life. Results indicate that the effectiveness of our strategies varies over products and product categories. A combination of strategies seems to be the most promising approach for fostering product care among consumers. Our research contributes to the scientific knowledge byproviding deeper insights into the conditions under which design strategies for product care are most effective.

KW - product longevity

KW - maintenance

KW - repair

KW - behavioural change

KW - consumer behaviour

UR - https://www.plateconference.org/plate-2021-conference/

U2 - 10.31880/10344/10161

DO - 10.31880/10344/10161

M3 - Conference contribution

SP - 1

EP - 5

BT - 4th Conference on Product Lifetimes and the Environment (PLATE)

A2 - Fitzpatrick, C.

PB - University of Limerick

Y2 - 26 May 2021 through 28 May 2021

ER -

"No Fun, but Very Effective": Consumers' Evaluation of Design Strategies for Product Care

Abstract

Conference

Keywords

UN SDGs

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