Non-emergency Patient Transfer Scheduling and Assignment

Travis Foster, Peter Vanberkel, Uday Venkatadri, Theresia van Essen

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

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Abstract

Emergency Medical Services organizations are responsible for providing paramedic crews, vehicles and equipment to transfer patients from one location to another in emergency and non-emergency settings. They must solve difficult scheduling and assignment problems to ensure on-time arrival of patients and the efficient use of health care resources during non-emergency operations. Ambulances can serve both emergency and non-emergency requests but are rarely available to serve non-emergency requests. Therefore, non-emergency requests are the responsibility of Patient Transfer Units. The objective of this study is to develop a mathematical model that will assign Patient Transfer Units to non-emergency patient transfer requests, design a schedule that will minimize travel costs and balance workloads and apply it to a real-world case study. This paper also proposes a framework to utilize historical patient transfer data in the scheduling process. The mathematical model provides decision support for the non-emergency patient transfer scheduling process.

Original languageEnglish
Title of host publicationHealth Care Systems Engineering, HCSE 2019
EditorsValerie Belanger, Nadia Lahrichi, Ettore Lanzarone, Semih Yalcindag
Place of PublicationCham
PublisherSpringer
Pages3-12
Number of pages10
ISBN (Electronic)978-3-030-39694-7
ISBN (Print)978-3-030-39693-0
DOIs
Publication statusPublished - 2020
Event4th International Conference on Health Care Systems Engineering, HCSE 2019 - Montréal, Canada
Duration: 30 May 20191 Jun 2019

Publication series

NameSpringer Proceedings in Mathematics and Statistics
Volume316
ISSN (Print)2194-1009
ISSN (Electronic)2194-1017

Conference

Conference4th International Conference on Health Care Systems Engineering, HCSE 2019
CountryCanada
CityMontréal
Period30/05/191/06/19

Keywords

  • Emergency Medical Services
  • Healthcare
  • Vehicle Routing

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