Not Just Algorithms: Strategically Addressing Consumer Impacts in Information Retrieval

Michael D. Ekstrand; Lex Beattie; Maria Soledad Pera; Henriette Cramer

doi:10.1007/978-3-031-56066-8_25

Not Just Algorithms: Strategically Addressing Consumer Impacts in Information Retrieval

Michael D. Ekstrand^*, Lex Beattie, Maria Soledad Pera, Henriette Cramer

^*Corresponding author for this work

Web Information Systems

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

8 Downloads (Pure)

Abstract

Information Retrieval (IR) systems have a wide range of impacts on consumers. We offer maps to help identify goals IR systems could—or should—strive for, and guide the process of scoping how to gauge a wide range of consumer-side impacts and the possible interventions needed to address these effects. Grounded in prior work on scoping algorithmic impact efforts, our goal is to promote and facilitate research that (1) is grounded in impacts on information consumers, contextualizing these impacts in the broader landscape of positive and negative consumer experience; (2) takes a broad view of the possible means of changing or improving that impact, including non-technical interventions; and (3) uses operationalizations and strategies that are well-matched to the technical, social, ethical, legal, and other dimensions of the specific problem in question.

Original language	English
Title of host publication	Advances in Information Retrieval - 46th European Conference on Information Retrieval, ECIR 2024, Proceedings
Editors	Nazli Goharian, Nicola Tonellotto, Yulan He, Aldo Lipani, Graham McDonald, Craig Macdonald, Iadh Ounis
Publisher	Springer
Pages	314-335
Number of pages	22
ISBN (Print)	9783031560651
DOIs	https://doi.org/10.1007/978-3-031-56066-8_25
Publication status	Published - 2024
Event	46th European Conference on Information Retrieval, ECIR 2024 - Glasgow, United Kingdom Duration: 24 Mar 2024 → 28 Mar 2024

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	14611 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	46th European Conference on Information Retrieval, ECIR 2024
Country/Territory	United Kingdom
City	Glasgow
Period	24/03/24 → 28/03/24

Bibliographical note

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care
Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

Keywords

consumers
equity
harm
impact
users

Access to Document

10.1007/978-3-031-56066-8_25

978-3-031-56066-8_25Final published version, 371 KB

Cite this

Ekstrand, M. D., Beattie, L., Pera, M. S., & Cramer, H. (2024). Not Just Algorithms: Strategically Addressing Consumer Impacts in Information Retrieval. In N. Goharian, N. Tonellotto, Y. He, A. Lipani, G. McDonald, C. Macdonald, & I. Ounis (Eds.), Advances in Information Retrieval - 46th European Conference on Information Retrieval, ECIR 2024, Proceedings (pp. 314-335). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 14611 LNCS). Springer. https://doi.org/10.1007/978-3-031-56066-8_25

Ekstrand, Michael D. ; Beattie, Lex ; Pera, Maria Soledad et al. / Not Just Algorithms : Strategically Addressing Consumer Impacts in Information Retrieval. Advances in Information Retrieval - 46th European Conference on Information Retrieval, ECIR 2024, Proceedings. editor / Nazli Goharian ; Nicola Tonellotto ; Yulan He ; Aldo Lipani ; Graham McDonald ; Craig Macdonald ; Iadh Ounis. Springer, 2024. pp. 314-335 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

@inproceedings{b20b5ac269f54eaba132e76a9fe54572,

title = "Not Just Algorithms: Strategically Addressing Consumer Impacts in Information Retrieval",

abstract = "Information Retrieval (IR) systems have a wide range of impacts on consumers. We offer maps to help identify goals IR systems could—or should—strive for, and guide the process of scoping how to gauge a wide range of consumer-side impacts and the possible interventions needed to address these effects. Grounded in prior work on scoping algorithmic impact efforts, our goal is to promote and facilitate research that (1) is grounded in impacts on information consumers, contextualizing these impacts in the broader landscape of positive and negative consumer experience; (2) takes a broad view of the possible means of changing or improving that impact, including non-technical interventions; and (3) uses operationalizations and strategies that are well-matched to the technical, social, ethical, legal, and other dimensions of the specific problem in question.",

keywords = "consumers, equity, harm, impact, users",

author = "Ekstrand, {Michael D.} and Lex Beattie and Pera, {Maria Soledad} and Henriette Cramer",

note = "Green Open Access added to TU Delft Institutional Repository {\textquoteleft}You share, we take care!{\textquoteright} – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public. ; 46th European Conference on Information Retrieval, ECIR 2024 ; Conference date: 24-03-2024 Through 28-03-2024",

year = "2024",

doi = "10.1007/978-3-031-56066-8_25",

language = "English",

isbn = "9783031560651",

series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",

publisher = "Springer",

pages = "314--335",

editor = "Nazli Goharian and Nicola Tonellotto and Yulan He and Aldo Lipani and Graham McDonald and Craig Macdonald and Iadh Ounis",

booktitle = "Advances in Information Retrieval - 46th European Conference on Information Retrieval, ECIR 2024, Proceedings",

}

Ekstrand, MD, Beattie, L, Pera, MS & Cramer, H 2024, Not Just Algorithms: Strategically Addressing Consumer Impacts in Information Retrieval. in N Goharian, N Tonellotto, Y He, A Lipani, G McDonald, C Macdonald & I Ounis (eds), Advances in Information Retrieval - 46th European Conference on Information Retrieval, ECIR 2024, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 14611 LNCS, Springer, pp. 314-335, 46th European Conference on Information Retrieval, ECIR 2024, Glasgow, United Kingdom, 24/03/24. https://doi.org/10.1007/978-3-031-56066-8_25

Not Just Algorithms: Strategically Addressing Consumer Impacts in Information Retrieval. / Ekstrand, Michael D.; Beattie, Lex; Pera, Maria Soledad et al.
Advances in Information Retrieval - 46th European Conference on Information Retrieval, ECIR 2024, Proceedings. ed. / Nazli Goharian; Nicola Tonellotto; Yulan He; Aldo Lipani; Graham McDonald; Craig Macdonald; Iadh Ounis. Springer, 2024. p. 314-335 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 14611 LNCS).

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

TY - GEN

T1 - Not Just Algorithms

T2 - 46th European Conference on Information Retrieval, ECIR 2024

AU - Ekstrand, Michael D.

AU - Beattie, Lex

AU - Pera, Maria Soledad

AU - Cramer, Henriette

N1 - Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

PY - 2024

Y1 - 2024

N2 - Information Retrieval (IR) systems have a wide range of impacts on consumers. We offer maps to help identify goals IR systems could—or should—strive for, and guide the process of scoping how to gauge a wide range of consumer-side impacts and the possible interventions needed to address these effects. Grounded in prior work on scoping algorithmic impact efforts, our goal is to promote and facilitate research that (1) is grounded in impacts on information consumers, contextualizing these impacts in the broader landscape of positive and negative consumer experience; (2) takes a broad view of the possible means of changing or improving that impact, including non-technical interventions; and (3) uses operationalizations and strategies that are well-matched to the technical, social, ethical, legal, and other dimensions of the specific problem in question.

AB - Information Retrieval (IR) systems have a wide range of impacts on consumers. We offer maps to help identify goals IR systems could—or should—strive for, and guide the process of scoping how to gauge a wide range of consumer-side impacts and the possible interventions needed to address these effects. Grounded in prior work on scoping algorithmic impact efforts, our goal is to promote and facilitate research that (1) is grounded in impacts on information consumers, contextualizing these impacts in the broader landscape of positive and negative consumer experience; (2) takes a broad view of the possible means of changing or improving that impact, including non-technical interventions; and (3) uses operationalizations and strategies that are well-matched to the technical, social, ethical, legal, and other dimensions of the specific problem in question.

KW - consumers

KW - equity

KW - harm

KW - impact

KW - users

UR - http://www.scopus.com/inward/record.url?scp=85189311785&partnerID=8YFLogxK

U2 - 10.1007/978-3-031-56066-8_25

DO - 10.1007/978-3-031-56066-8_25

M3 - Conference contribution

AN - SCOPUS:85189311785

SN - 9783031560651

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

SP - 314

EP - 335

BT - Advances in Information Retrieval - 46th European Conference on Information Retrieval, ECIR 2024, Proceedings

A2 - Goharian, Nazli

A2 - Tonellotto, Nicola

A2 - He, Yulan

A2 - Lipani, Aldo

A2 - McDonald, Graham

A2 - Macdonald, Craig

A2 - Ounis, Iadh

PB - Springer

Y2 - 24 March 2024 through 28 March 2024

ER -

Ekstrand MD, Beattie L, Pera MS, Cramer H. Not Just Algorithms: Strategically Addressing Consumer Impacts in Information Retrieval. In Goharian N, Tonellotto N, He Y, Lipani A, McDonald G, Macdonald C, Ounis I, editors, Advances in Information Retrieval - 46th European Conference on Information Retrieval, ECIR 2024, Proceedings. Springer. 2024. p. 314-335. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-031-56066-8_25