Open government data and the data usage for improvement of public services in the Rio de Janeiro City

The use of Information and Communication Technologies (ICTs) for information transparency in Brazil is not recent. It is possible to highlight several strategies have emerged to promote transparency of these information. This article aims to fill a gap observed in the literature regarding the use of data and information provided by governments and used by citizens and companies from the comparison with the specialized bibliography. The methodology consists of a single case study, the city of Rio de Janeiro, with review of literature in the field of e-government and open data followed by an exploratory study of the portals open data and open data policy municipality of Rio de Janeiro. Furthermore creating a simple visit to portals based on the literature review of the eight principles of open data of the Open Government Data and five stars of Tim Berners-Lee. Finally, based on the work of Zuiderjwik & Janssen (2014) pointing virtuous elements of the use cycle of open data by civil society. This work also increase an element lacking in the literature: strategies of dissemination and encouraging governments to use open data. The results indicate the scarce, but organize data can improve the performance of service delivery of a city.