Organisational memory for learning from operational surprises: Requirements and pitfalls

F Koornneef, AR Hale

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

Original languageUndefined/Unknown
Title of host publicationHow to manage experience sharing: From organisational surprises to organistional knowledge
EditorsJ.H.E. Andriessen, B. Fahlbruch
Place of PublicationAmsterdam
PublisherElsevier
Pages93-108
Number of pages16
ISBN (Print)0080443494
Publication statusPublished - 2004

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Cite this

Koornneef, F., & Hale, AR. (2004). Organisational memory for learning from operational surprises: Requirements and pitfalls. In J. H. E. Andriessen, & B. Fahlbruch (Eds.), How to manage experience sharing: From organisational surprises to organistional knowledge (pp. 93-108). Elsevier.