Platforms and incentives for consensus building on complex ICT systems: The development of WiFi

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This paper studies the organizational hiccups that can occur during the development of technological platforms for complex ICT systems and focuses on an important part of the ICT ecosystem; committees that develop common ICT platforms. Given the diverging interests of the parties involved, it is surprising that consensus is usually reached in these committees. A case study of the development of IEEE 802.11 is conducted which is presented as an emergent phenomenon. IEEE 802.11 is a typical example of a highly successful technological platform that encountered several organizational glitches during its development, but eventually achieved widespread market dominance. This study examines these glitches and proposes strategies to overcome them by using concepts from the governance literature.
Original languageEnglish
Pages (from-to)580-589
Number of pages10
JournalTelecommunications Policy
Issue number7
Publication statusPublished - 2015

Bibliographical note

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.


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