Prioritizing the Roles of Control Mechanisms in Digital Platform: An Analytic Hierarchy Process Approach

Sandip Mukhopadhyay; Shahrokh Nikou; Harry Bouwman

doi:10.4018/978-1-5225-5026-6.ch002

Prioritizing the Roles of Control Mechanisms in Digital Platform: An Analytic Hierarchy Process Approach

Sandip Mukhopadhyay, Shahrokh Nikou, Harry Bouwman

Information and Communication Technology

Research output: Chapter in Book/Conference proceedings/Edited volume › Chapter › Scientific › peer-review

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Abstract

Existing literature on control in software development considers only the principal-agency relationship between controller and controlee and this view does not hold true between ecosystems leader and partners, which are independent organizations. This chapter aims to study the critical role played by inter-organizational control mechanisms in the context of mobile platform ecosystems. By utilizing opinions of 38 experts and employing an Analytic Hierarchy Process (AHP) approach, this chapter identifies and ranks the most important roles played by control mechanisms in digital platform. The findings show that ecosystems´ leaders primarily use control to manage or improve its central position in the network to capture a higher share of value of the service. The findings provide further insights on two other roles of control in platform ecosystems: (1) accessing complementary resources and (2) managing interdependency between partners. This chapter contributes to organizational control theory in the context of emerging platform-based ecosystem.

Original language	English
Title of host publication	Optimizing Current Practices in E-Services and Mobile Applications
Editors	D.B.A. Mehdi Khosrow-Pour
Publisher	IGI Global Publishing
Pages	19-41
Number of pages	23
ISBN (Electronic)	9781522550273
ISBN (Print)	9781522550266
DOIs	https://doi.org/10.4018/978-1-5225-5026-6.ch002
Publication status	Published - 2018

Bibliographical note

Green Open Access added to TU Delft Institutional Repository as part of the Taverne amendment. More information about this copyright law amendment can be found at https://www.openaccess.nl. Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

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10.4018/978-1-5225-5026-6.ch002

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title = "Prioritizing the Roles of Control Mechanisms in Digital Platform: An Analytic Hierarchy Process Approach",

abstract = "Existing literature on control in software development considers only the principal-agency relationship between controller and controlee and this view does not hold true between ecosystems leader and partners, which are independent organizations. This chapter aims to study the critical role played by inter-organizational control mechanisms in the context of mobile platform ecosystems. By utilizing opinions of 38 experts and employing an Analytic Hierarchy Process (AHP) approach, this chapter identifies and ranks the most important roles played by control mechanisms in digital platform. The findings show that ecosystems´ leaders primarily use control to manage or improve its central position in the network to capture a higher share of value of the service. The findings provide further insights on two other roles of control in platform ecosystems: (1) accessing complementary resources and (2) managing interdependency between partners. This chapter contributes to organizational control theory in the context of emerging platform-based ecosystem.",

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Prioritizing the Roles of Control Mechanisms in Digital Platform: An Analytic Hierarchy Process Approach. / Mukhopadhyay, Sandip; Nikou, Shahrokh; Bouwman, Harry.
Optimizing Current Practices in E-Services and Mobile Applications. ed. / D.B.A. Mehdi Khosrow-Pour. IGI Global Publishing, 2018. p. 19-41.

Research output: Chapter in Book/Conference proceedings/Edited volume › Chapter › Scientific › peer-review

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AU - Nikou, Shahrokh

AU - Bouwman, Harry

N1 - Green Open Access added to TU Delft Institutional Repository as part of the Taverne amendment. More information about this copyright law amendment can be found at https://www.openaccess.nl. Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

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Y1 - 2018

N2 - Existing literature on control in software development considers only the principal-agency relationship between controller and controlee and this view does not hold true between ecosystems leader and partners, which are independent organizations. This chapter aims to study the critical role played by inter-organizational control mechanisms in the context of mobile platform ecosystems. By utilizing opinions of 38 experts and employing an Analytic Hierarchy Process (AHP) approach, this chapter identifies and ranks the most important roles played by control mechanisms in digital platform. The findings show that ecosystems´ leaders primarily use control to manage or improve its central position in the network to capture a higher share of value of the service. The findings provide further insights on two other roles of control in platform ecosystems: (1) accessing complementary resources and (2) managing interdependency between partners. This chapter contributes to organizational control theory in the context of emerging platform-based ecosystem.

AB - Existing literature on control in software development considers only the principal-agency relationship between controller and controlee and this view does not hold true between ecosystems leader and partners, which are independent organizations. This chapter aims to study the critical role played by inter-organizational control mechanisms in the context of mobile platform ecosystems. By utilizing opinions of 38 experts and employing an Analytic Hierarchy Process (AHP) approach, this chapter identifies and ranks the most important roles played by control mechanisms in digital platform. The findings show that ecosystems´ leaders primarily use control to manage or improve its central position in the network to capture a higher share of value of the service. The findings provide further insights on two other roles of control in platform ecosystems: (1) accessing complementary resources and (2) managing interdependency between partners. This chapter contributes to organizational control theory in the context of emerging platform-based ecosystem.

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Prioritizing the Roles of Control Mechanisms in Digital Platform: An Analytic Hierarchy Process Approach

Abstract

Bibliographical note

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