Reflecting on future research concerning the added value of FM

PA Jensen, DJM van der Voordt, C Coenen, AL Sarasoja

Research output: Contribution to journalArticlepeer-review

9 Citations (Scopus)
59 Downloads (Pure)

Abstract

Purpose: To summarize recent research findings and reflections on The Added Value of Facilities Management and to outline perspectives for future research and development of the added value of FM.
Methodology - The article is based on reflections on contributions to the recently published book “The Added Value of Facilities Management” and related future studies as well as further exploration of five main themes.
Findings - Added value is expected to be central in the future development of FM, which is confirmed by recent foresight studies. There is a need for a better understanding of alignment between FM and core business, performance measurement methods and how models such as the FM Value Map can be of value to the involved stakeholders. CSR, Sustainability and Branding have great potential to add value and to elevate FM to become a strategic partner with corporate top management. Management of stakeholders’ perception of value and relationships are essential aspects as well and need further attention.
Research limitations - The article is based on the conclusions of several studies that aimed to explore items for further research, on the ideas of all co-authors of “The Added Value of Facilities Management” anthology and on further exploration of five main themes, and not on an extensive review of recommendations for further research to be found in a huge number of research reports.
Practical implications - The findings and ideas for further research on the added value of FM deliver input to further professionalization of FM.
Originality/value - This paper provides important input to the future research agenda on the added value of FM and sheds new light on five particular research topics.
Original languageEnglish
Pages (from-to)856-870
Number of pages15
JournalFacilities
Volume32
Issue number13/14
DOIs
Publication statusPublished - 2014

Bibliographical note

Accepted Author Manuscript

Keywords

  • Facilities management
  • Value added
  • Stakeholders
  • Strategic management
  • Sustainable development
  • Future research

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  • Culture

    van der Voordt, T. & van Meel, J., 2016, Facilities Management and Corporate Real Estate Management as Value Drivers: How to measure and manage adding value. Jensen, P. A. & van der Voordt, T. (eds.). London: Routledge - Taylor & Francis Group, p. 104-121

    Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

  • Facilities Management and Corporate Real Estate Management as Value Drivers: How to measure and manage adding value

    van der Voordt, T. (ed.) & Jensen, P. A. (ed.), 2016, London: Routledge - Taylor & Francis Group. 346 p.

    Research output: Book/ReportBookScientific

  • FM and CREM Interventions

    Jensen, P. A. & van der Voordt, T., 2016, Facilities Management and Corporate Real Estate Management as Value Drivers: How to measure and manage adding value. Jensen, P. A. & van der Voordt, T. (eds.). London: Routledge - Taylor & Francis Group, p. 14-28

    Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientific

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