Relating planner task performance for container terminal operations to multi-tasking skills and personality type

Shalini Kurapati*, Heide Lukosch, Stephanie Eckerd, Alexander Verbraeck, Thomas Corsi

*Corresponding author for this work

Research output: Contribution to journalArticleScientificpeer-review

7 Citations (Scopus)
30 Downloads (Pure)

Abstract

Planning the operations within a container terminal is a complex task. It requires planners to demonstrate adaptive behavior while handling stressful, complex, and unexpected situations in today's dynamic and technology dependent workplace. This paper aims at investigating the role of multi-tasking ability, moderated by an individual's personality type, in predicting planner task performance using simulation gaming methods. Hierarchical regression analysis results demonstrate that the direct effect of multi-tasking ability on performance is positive and significant. With one exception, the personality traits do not significantly intensify or lessen the impact of multi-tasking in predicting task performance. The personality trait, openness to experience, significantly lessens the impact of multi-tasking ability on performance. Our results suggest that container terminal operators may benefit by considering the above-mentioned results while allocating planning tasks to their employees and new recruits. The instruments used in this research could also be used for evaluating and training candidate planners.

Original languageEnglish
Pages (from-to)47-64
Number of pages18
JournalTransportation Research Part F: Traffic Psychology and Behaviour
Volume51
DOIs
Publication statusPublished - 2017

Bibliographical note

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

Keywords

  • Container terminals
  • Job performance
  • Multi-tasking ability
  • Personality type
  • Planner task performance
  • Simulation gaming

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