Relevance by play: An integrated framework for designing museum experiences

Arnold Vermeeren, Licia Calvi

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

1 Citation (Scopus)

Abstract

The notion of relevance is often used as a concept to be considered for making a museum matter to its visitors. The term, however, is rarely operationalized for use by designers, practitioners, or scientists in their work on museum experiences. We propose an integrated framework for designing relevant museum experiences, in which we distinguish between four stages of seeding and growing relevance in new audiences, called “trigger”, “engage”, “consolidate” and “relate“. The framework proposes to see designing for relevance as developing ways of integrating meaning-making, play and acceptable visitor effort across all these stages. It is intended to provide sensitizing concepts for use in further research on designing for relevance, as well as in design-related activities such as crafting requirements for new museum experiences, analyzing existing museum experiences and developing new museum experiences.

Original languageEnglish
Title of host publicationCHI EA 2019
Subtitle of host publicationExtended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems
Place of PublicationNew York,NY
PublisherAssociation for Computing Machinery (ACM)
Pages1-6
Number of pages6
ISBN (Print)978-1-4503-5971-9
DOIs
Publication statusPublished - 2019
Event2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019: CHI Conference on Human Factors in Computing Systems - Glasgow, United Kingdom
Duration: 4 May 20199 May 2019

Conference

Conference2019 CHI Conference on Human Factors in Computing Systems, CHI EA 2019
CountryUnited Kingdom
CityGlasgow
Period4/05/199/05/19

Keywords

  • Design
  • Experience
  • Meaning-Making
  • Museum
  • Play
  • Relevance

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