Service quality certification in Brussels, Belgium : A quality process with teeth

JC Liekendael, PG Furth, ThHJ Muller

Research output: Contribution to journal › Article › Scientific

Original language	Undefined/Unknown
Pages (from-to)	88-95
Number of pages	8
Journal	Transportation Research Record
Volume	1955
Publication status	Published - 2006

Keywords

@article{b4ac0de8741340f2b085e67f149578f3,

title = "Service quality certification in Brussels, Belgium : A quality process with teeth",

keywords = "CWTS JFIS < 0.75",

author = "JC Liekendael and PG Furth and ThHJ Muller",

year = "2006",

language = "Undefined/Unknown",

volume = "1955",

pages = "88--95",

journal = "Transportation Research Record",

issn = "0361-1981",

publisher = "SAGE Publishing",

}