SIMCTS: A Simulation Based Approach to Understand and Manage Service Quality

K. Vilapakkam Nagarajan, M. Dr. Chavan, T.W. Tewoldeberhan, P.J. Vial

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

Original languageUndefined/Unknown
Title of host publicationProceeding: 10th International Conference on Simulation and Training Technologies
Editors Srivalli V.N.
Place of PublicationCanberra, Australia
PublisherSIAA
Pages1-10
Number of pages10
ISBN (Print)nvt
Publication statusPublished - 2005
EventSIMTECT 2005 - Canaberra, Australia
Duration: 9 May 200512 May 2005

Publication series

Name
PublisherSIAA

Conference

ConferenceSIMTECT 2005
Period9/05/0512/05/05

Keywords

  • Conf.proc. > 3 pag

Cite this

Vilapakkam Nagarajan, K., Dr. Chavan, M., Tewoldeberhan, T. W., & Vial, P. J. (2005). SIMCTS: A Simulation Based Approach to Understand and Manage Service Quality. In Srivalli V.N. (Ed.), Proceeding: 10th International Conference on Simulation and Training Technologies (pp. 1-10). SIAA.