SIMCTS: A Simulation Based Approach to Understand and Manage Service Quality

K. Vilapakkam Nagarajan, M. Dr. Chavan, T.W. Tewoldeberhan, P.J. Vial

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

Original language	Undefined/Unknown
Title of host publication	Proceeding: 10th International Conference on Simulation and Training Technologies
Editors	Srivalli V.N.
Place of Publication	Canberra, Australia
Publisher	SIAA
Pages	1-10
Number of pages	10
ISBN (Print)	nvt
Publication status	Published - 2005
Event	SIMTECT 2005 - Canaberra, Australia Duration: 9 May 2005 → 12 May 2005

Name
Publisher	SIAA

Conference	SIMTECT 2005
Period	9/05/05 → 12/05/05

Keywords

@inproceedings{02c5f7be4dca45a499ff494591f6f316,

title = "SIMCTS: A Simulation Based Approach to Understand and Manage Service Quality",

keywords = "Conf.proc. > 3 pag",

author = "\{Vilapakkam Nagarajan\}, K. and \{Dr. Chavan\}, M. and T.W. Tewoldeberhan and P.J. Vial",

year = "2005",

language = "Undefined/Unknown",

isbn = "nvt",

publisher = "SIAA",

pages = "1--10",

editor = "\{Srivalli V.N.\}",

booktitle = "Proceeding: 10th International Conference on Simulation and Training Technologies",

note = "SIMTECT 2005 ; Conference date: 09-05-2005 Through 12-05-2005",

}

SIMCTS: A Simulation Based Approach to Understand and Manage Service Quality. / Vilapakkam Nagarajan, K.; Dr. Chavan, M.; Tewoldeberhan, T.W. et al.
Proceeding: 10th International Conference on Simulation and Training Technologies. ed. / Srivalli V.N. Canberra, Australia: SIAA, 2005. p. 1-10.

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

TY - GEN

T1 - SIMCTS: A Simulation Based Approach to Understand and Manage Service Quality

AU - Vilapakkam Nagarajan, K.

AU - Dr. Chavan, M.

AU - Tewoldeberhan, T.W.

AU - Vial, P.J.

PY - 2005

Y1 - 2005

KW - Conf.proc. > 3 pag

M3 - Conference contribution

SN - nvt

SP - 1

EP - 10

BT - Proceeding: 10th International Conference on Simulation and Training Technologies

A2 - Srivalli V.N., null

PB - SIAA

CY - Canberra, Australia

T2 - SIMTECT 2005

Y2 - 9 May 2005 through 12 May 2005

ER -