Simulation as evaluation tool in IT service management

W de Jong, M Looijen

    Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

    Original languageUndefined/Unknown
    Title of host publicationUnknown
    Editors A Brown, D Remenyi
    Place of PublicationUxbridge
    PublisherBrunel University
    Pages25-30
    Number of pages6
    Publication statusPublished - 1999
    Event6th European Conference on Information Technology Evaluation, Uxbridge - Uxbridge
    Duration: 4 Nov 19995 Nov 1999

    Publication series

    Name
    PublisherBrunel University

    Conference

    Conference6th European Conference on Information Technology Evaluation, Uxbridge
    Period4/11/995/11/99

    Keywords

    • ZX Int.klas.verslagjaar < 2002

    Cite this

    de Jong, W., & Looijen, M. (1999). Simulation as evaluation tool in IT service management. In A Brown, & D Remenyi (Eds.), Unknown (pp. 25-30). Brunel University.