Social Innovation in Condominium Management: The Intermediary Role of Third Sector Organisations in Supporting Low-income Homeowners

This paper is part of the PhD project ‘Managing Social Condominiums’1, which focuses on the role of third sector organisations in supporting Chilean low-income homeowners in condominium management. Understanding the relevance of external action to improve management processes among vulnerable households, this paper presents the intermediary role of the third sector as a vehicle for social innovation. It analyses and discusses the participation and roles of the third sector in housing and condominium management activities by using a database of international case studies. The results reveal different ways of participation of the third sector through public programmes, single interventions and specialised organisations and distinguishes between implementer and catalyst roles of the third sector.