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Stakeholder tensions in decision-making for opening government data

Ahmad Luthfi*, Marijn Janssen, Joep Crompvoets

*Corresponding author for this work

    Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

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    Abstract

    Various types of stakeholders are often involved in the process of deciding to open data. However, the influence of multiple–actors on the decision-making process is ill-understood. Stakeholders play different roles and have different interests in opening and analyzing datasets. The objective of this paper is to understand the influence of the stakeholder’s roles and their interests in the decision-making process to open data. The roles-interest grid method is used to determine the stakeholder’s concerns and how they influence the decision-making process to open data. In addition to stakeholder theory, we employ muddling through and bounded rationality theories to create a comprehensive analysis of the decision-making process. Stakeholders are found to be diverse, where some are proponents of opening data, and others are risk-averse and do not favor disclosing data. Stakeholder’s responsible for the actual opening of data are often focused on the risks resulting in a tension between the ambitions of politicians to open data, and the practices of administrators and decision-makers. Understanding the stakeholder’s roles and their tensions can help to ensure better decisions are made. We recommend creating incentives for generating shared objectives.

    Original languageEnglish
    Title of host publicationBusiness Modeling and Software Design - 10th International Symposium, BMSD 2020, Proceedings
    EditorsBoris Shishkov, Boris Shishkov, Boris Shishkov
    PublisherSpringerOpen
    Pages331-340
    Number of pages10
    ISBN (Print)9783030523053
    DOIs
    Publication statusPublished - 2020
    Event10th International Symposium on Business Modeling and Software Design, BMSD 2020 - Berlin, Germany
    Duration: 6 Jul 20208 Jul 2020

    Publication series

    NameLecture Notes in Business Information Processing
    Volume391 LNBIP
    ISSN (Print)1865-1348
    ISSN (Electronic)1865-1356

    Conference

    Conference10th International Symposium on Business Modeling and Software Design, BMSD 2020
    Country/TerritoryGermany
    CityBerlin
    Period6/07/208/07/20

    Bibliographical note

    Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

    Keywords

    • Bounded rationality
    • Decision-making
    • Interest
    • Muddling through
    • Open government data
    • Roles
    • Stakeholder

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