Abstract
The present study assesses the level of digital technology adoption in the inter-modal freight transport system, with the case study of Ethiopia. To achieve the objectives, we utilized questionnaires and conducted site visits to the companies involved. The results show that all the companies have an equally high level of fundamental technology adoption. However, the use of advanced information and communication technologies, such as artificial intelligence and the internet of things, is limited. Ethiopian's railway transport company uses up-to-date technologies (such as real-time tracking and communication with drivers), whereas road transport companies widely use conventional technologies (such as phone calls) in providing transport services. To increase the level of digital technology adoption, and thus the overall efficiency of the intermodal transport systems, the study revealed a need for investment in human resources, encompassing awareness creation and IT skills training, in parallel to investments in the actual technologies.
| Original language | English |
|---|---|
| Pages (from-to) | 362-395 |
| Number of pages | 34 |
| Journal | World Review of Intermodal Transportation Research |
| Volume | 11 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - 2023 |
Bibliographical note
Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-careOtherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.
Keywords
- digital technologies
- Ethiopia
- ICT
- IFT
- intermodal freight transport
- low-income countries
- technology adoption