Studying a new embarking and disembarking process for future hyperloop passengers

Danxue Li, Wilhelm Frederik van der Vegte, Mars Geuze, Marinus van der Meijs, Suzanne Hiemstra-van Mastrigt

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

4 Citations (Scopus)
76 Downloads (Pure)


This paper presents an embarking and disembarking process for the hyperloop, a future high-speed transportation of passengers and goods in tubes. A concept of the (dis)embarking process has been designed and tested with two experiments. The first experiment was performed to compare the new concept to one that is more similar to the current embarking setup of trains on the aspects of efficiency and experience. Participants were asked to (dis)embark in the test settings that simulate the new concept and the conventional situation with luggage. As a result, new passenger flow saves 40% of the time for vehicles to stay on the platform. Follow-up questionnaires and interviews with the participants show that the proposed passenger flow gives a better experience in terms of efficiency, seamlessness and friendliness. The new solution increases the number of doors, which increases the manufacturing complexity and the chance of failure. Narrowing the door size minimizes this effect. Subsequently, a second experiment has been carried out to study the influence of door width on (dis)embarking efficiency and passenger experience following a similar method. It turns out that narrowing the door width does not noticeably influence the embarking time, but the disembarking time does increase. Interviews show that half of the participants sense a negative experience with narrower doors, while the other half do not notice a difference.

Original languageEnglish
Title of host publicationProceedings of the 20th Congress of the International Ergonomics Association (IEA 2018) - Volume VI
Subtitle of host publicationTransport Ergonomics and Human Factors TEHF, Aerospace Human Factors and Ergonomics
EditorsS. Bagnara, R. Tartaglia, S. Albolino, T. Alexander, Y. Fujita
Place of PublicationCham
PublisherSpringer Science+Business Media
Number of pages13
ISBN (Electronic)978-3-319-96074-6
ISBN (Print)978-3-319-96073-9
Publication statusPublished - 2019
Event IEA 2018: 20th Congress of the International Ergonomics Association - Florence, Italy
Duration: 26 Aug 201830 Aug 2018
Conference number: 20

Publication series

NameAdvances in Intelligent Systems and Computing
ISSN (Print)2194-5357


Conference IEA 2018: 20th Congress of the International Ergonomics Association
Abbreviated title IEA 2018

Bibliographical note

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project

Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public


  • Boarding
  • Luggage solution
  • Passenger flow


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