Tackling Reframing: The Development and Evaluation of a Problem Reframing Canvas

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Abstract

The problems of today are increasingly complex in nature. Yet, most support provided by design agencies and innovation consultancies is based on unstructured approaches, guided by the facilitators own intuition. This article presents the Teckel canvas, an approach to guide problem reframing in facilitation to both tackle solution and problem understanding. After synthesising the main insights from prominent reframing methods and models, a meta-process of reframing was created, which was translated into a practical canvas. Two Dutch case studies are examined in which the proposed reframing canvas is tested. When this canvas was used in facilitation, we found out that the medium and message can be reframed separately or together and that the canvas can be used as a tool for overview on the subject. Our findings indicate that an explicit and tangible use of reframing can improve solving complex problems to be more clear, visual and reflective.
Original languageEnglish
Title of host publicationProceedings of the 22nd International Conference on Engineering Design, ICED19
EditorsPetra Badke Schaub, Maaike Kleinsmann
Place of PublicationDelft
Pages379-388
Number of pages10
DOIs
Publication statusPublished - 2019
EventICED19 : 22nd International Conference on Engineering Design - Delft, Netherlands
Duration: 5 Aug 20198 Aug 2019

Conference

ConferenceICED19 : 22nd International Conference on Engineering Design
CountryNetherlands
CityDelft
Period5/08/198/08/19

Keywords

  • Design methods
  • Design Practice
  • Reframing
  • Facilitation
  • Visualisation

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