Testing a Multi-Channel Service Design Method

LPA Simons; WAGA Bouwman

Testing a Multi-Channel Service Design Method

Information and Communication Technology

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

Original language	Undefined/Unknown
Title of host publication	Proceedings of the 21st Bled eConference
Editors	F.J. Hampe, P.M.C. Swartman, J. Cricar, A. Pucihar, G. Lenart
Place of Publication	Bled
Publisher	s.n.
Pages	1-21
Number of pages	21
ISBN (Print)	978-961-232-217-5
Publication status	Published - 2008
Event	21st Bled eConference eCollaboration: Overcoming Boundaries Through Multi-Channel Interaction. - Bled Duration: 15 Jun 2008 → 18 Jun 2008

Publication series

Name
Publisher	s.n

Conference

Conference	21st Bled eConference eCollaboration: Overcoming Boundaries Through Multi-Channel Interaction.
Period	15/06/08 → 18/06/08

Keywords

Conf.proc. > 3 pag

Cite this

@inproceedings{a54cc97243f7467488eb5a4550aecb8d,

title = "Testing a Multi-Channel Service Design Method",

keywords = "Conf.proc. > 3 pag",

author = "LPA Simons and WAGA Bouwman",

year = "2008",

language = "Undefined/Unknown",

isbn = "978-961-232-217-5",

publisher = "s.n.",

pages = "1--21",

editor = "F.J. Hampe and P.M.C. Swartman and J. Cricar and A. Pucihar and G. Lenart",

booktitle = "Proceedings of the 21st Bled eConference",

note = "21st Bled eConference eCollaboration: Overcoming Boundaries Through Multi-Channel Interaction. ; Conference date: 15-06-2008 Through 18-06-2008",

}

TY - GEN

T1 - Testing a Multi-Channel Service Design Method

AU - Simons, LPA

AU - Bouwman, WAGA

PY - 2008

Y1 - 2008

KW - Conf.proc. > 3 pag

M3 - Conference contribution

SN - 978-961-232-217-5

SP - 1

EP - 21

BT - Proceedings of the 21st Bled eConference

A2 - Hampe, F.J.

A2 - Swartman, P.M.C.

A2 - Cricar, J.

A2 - Pucihar, A.

A2 - Lenart, G.

PB - s.n.

CY - Bled

T2 - 21st Bled eConference eCollaboration: Overcoming Boundaries Through Multi-Channel Interaction.

Y2 - 15 June 2008 through 18 June 2008

ER -