The case of Mobility as a Service: A critical reflection on challenges for urban transport and mobility governance

Kate Pangbourne, Dominic Stead, Milos Mladenovic, Dimitris Milakis

    Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

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    Abstract

    This chapter provides a reflective critique of Mobility as a Service (MaaS), an emerging development seeking a role within the Smart Mobility paradigm. We assess a range of its future implications for urban policymakers in terms of governance and sustainability (i.e., social and environmental impacts). We begin by describing the origins of the MaaS concept, along with the features of precursor technologies and current early examples. We then reflect on the marketing of MaaS and use it to consider how we might anticipate some potentially less desirable aspects of the promoted business models. Finally, we discuss the implications for governance.
    Original languageEnglish
    Title of host publicationGovernance of the Smart Mobility Transition
    EditorsGreg Marsden, Louise Reardon
    PublisherEmerald Publishing
    Chapter3
    Pages33-48
    ISBN (Electronic)978-1-78754-317-1
    ISBN (Print)978-1-78754-320-1
    DOIs
    Publication statusPublished - 2018

    Keywords

    • Smart mobility
    • governance
    • sustainability
    • Mobility as a Service

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