The case of Mobility as a Service: A critical reflection on challenges for urban transport and mobility governance

Kate Pangbourne, Dominic Stead, Milos Mladenovic, Dimitris Milakis

Research output: Chapter in Book/Conference proceedings/Edited volumeChapterScientificpeer-review

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Abstract

This chapter provides a reflective critique of Mobility as a Service (MaaS), an emerging development seeking a role within the Smart Mobility paradigm. We assess a range of its future implications for urban policymakers in terms of governance and sustainability (i.e., social and environmental impacts). We begin by describing the origins of the MaaS concept, along with the features of precursor technologies and current early examples. We then reflect on the marketing of MaaS and use it to consider how we might anticipate some potentially less desirable aspects of the promoted business models. Finally, we discuss the implications for governance.
Original languageEnglish
Title of host publicationGovernance of the Smart Mobility Transition
EditorsGreg Marsden, Louise Reardon
PublisherEmerald Publishing
Chapter3
Pages33-48
ISBN (Electronic)978-1-78754-317-1
ISBN (Print)978-1-78754-320-1
DOIs
Publication statusPublished - 2018

Bibliographical note

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care

Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

Keywords

  • Smart mobility
  • governance
  • sustainability
  • Mobility as a Service

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