The case of Mobility as a Service: A critical reflection on challenges for urban transport and mobility governance

Kate Pangbourne; Dominic Stead; Miloš Mladenović; Dimitris Milakis

doi:10.1108/978-1-78754-317-120181003

The case of Mobility as a Service: A critical reflection on challenges for urban transport and mobility governance

Kate Pangbourne, Dominic Stead, Miloš Mladenović, Dimitris Milakis

Research output: Chapter in Book/Conference proceedings/Edited volume › Chapter › Scientific › peer-review

85 Citations (Scopus)

55 Downloads (Pure)

Abstract

This chapter provides a reflective critique of Mobility as a Service (MaaS), an emerging development seeking a role within the Smart Mobility paradigm. We assess a range of its future implications for urban policymakers in terms of governance and sustainability (i.e., social and environmental impacts). We begin by describing the origins of the MaaS concept, along with the features of precursor technologies and current early examples. We then reflect on the marketing of MaaS and use it to consider how we might anticipate some potentially less desirable aspects of the promoted business models. Finally, we discuss the implications for governance.

Original language	English
Title of host publication	Governance of the Smart Mobility Transition
Editors	Greg Marsden, Louise Reardon
Publisher	Emerald Publishing
Chapter	3
Pages	33-48
Number of pages	16
ISBN (Electronic)	9781787543171
ISBN (Print)	9781787543201
DOIs	https://doi.org/10.1108/978-1-78754-317-120181003 https://doi.org/10.1108/978-1-78754-317-120181003
Publication status	Published - 2018

Bibliographical note

Green Open Access added to TU Delft Institutional Repository ‘You share, we take care!’ – Taverne project https://www.openaccess.nl/en/you-share-we-take-care

Otherwise as indicated in the copyright section: the publisher is the copyright holder of this work and the author uses the Dutch legislation to make this work public.

Keywords

Smart mobility
governance
sustainability
Mobility as a Service

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

MaaS kp ds mm dmFinal published version, 244 KB

Cite this

Pangbourne, K., Stead, D., Mladenović, M., & Milakis, D. (2018). The case of Mobility as a Service: A critical reflection on challenges for urban transport and mobility governance. In G. Marsden, & L. Reardon (Eds.), Governance of the Smart Mobility Transition (pp. 33-48). Emerald Publishing. https://doi.org/10.1108/978-1-78754-317-120181003, https://doi.org/10.1108/978-1-78754-317-120181003

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Pangbourne, K, Stead, D, Mladenović, M & Milakis, D 2018, The case of Mobility as a Service: A critical reflection on challenges for urban transport and mobility governance. in G Marsden & L Reardon (eds), Governance of the Smart Mobility Transition. Emerald Publishing, pp. 33-48. https://doi.org/10.1108/978-1-78754-317-120181003, https://doi.org/10.1108/978-1-78754-317-120181003

The case of Mobility as a Service: A critical reflection on challenges for urban transport and mobility governance. / Pangbourne, Kate; Stead, Dominic; Mladenović, Miloš et al.
Governance of the Smart Mobility Transition. ed. / Greg Marsden; Louise Reardon. Emerald Publishing, 2018. p. 33-48.

Research output: Chapter in Book/Conference proceedings/Edited volume › Chapter › Scientific › peer-review

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BT - Governance of the Smart Mobility Transition

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The case of Mobility as a Service: A critical reflection on challenges for urban transport and mobility governance

Abstract

Bibliographical note

Keywords

UN SDGs

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