The effects of adaptation actions and absorptive capacity on saas benefits and firm performance

Euripidis Loukis, Marijn Janssen, Ianislav Mintchev

Research output: Chapter in Book/Conference proceedings/Edited volumeConference contributionScientificpeer-review

Abstract

Cloud Computing (CC) offers a new mode for companies to gain access to information and communication technologies (ICT) services, which can offer important benefits. However, limited research has been conducted about how firms will be able to accomplish the benefits of CC in order to improve their firm performance. This paper contributes to filling these research gaps by investigating empirically: 1) the effects of firm’s adaptation and absorptive capacity (ACAP) on the benefits gained from CC; and 2) the impact of these CC benefits on firm performance. Data for our study have been collected through a questionnaire from 102 Dutch firms using SaaS services, which have been used for the estimation of a structural equation model (SEM). The findings show that CC adaptation has a very strong positive effect, ACAP has a medium to strong effect on benefits gained from CC, which have a strong positive effect on firm performance.

Original languageEnglish
Title of host publicationAMCIS 2017 - America's Conference on Information Systems
Subtitle of host publicationA Tradition of Innovation
Pages1DUMMY
Volume2017-August
ISBN (Electronic)9780996683142
Publication statusPublished - 2017
EventAmerica's Conference on Information Systems: A Tradition of Innovation, AMCIS 2017 - Boston, United States
Duration: 10 Aug 201712 Aug 2017

Conference

ConferenceAmerica's Conference on Information Systems: A Tradition of Innovation, AMCIS 2017
CountryUnited States
CityBoston
Period10/08/1712/08/17

Keywords

  • Absorptive capacity (ACAP)
  • Adaptation
  • Benefits
  • Cloud computing
  • Performance
  • Software as a service (SaaS)

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