The interplay of costs, trust and loyalty in a service industry in transition: The moderating effect of smartphone adoption

    Research output: Contribution to journalArticleScientificpeer-review

    18 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)694-700
    Number of pages7
    JournalTelematics and Informatics
    Volume32
    Issue number4
    DOIs
    Publication statusPublished - 2015

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