The Role of Design in Policy Making

S.E. Holierhoek; R.A. Price

doi:10.33114/adim.2019.06.313

The Role of Design in Policy Making

S.E. Holierhoek, R.A. Price

Responsible Marketing and Consumer Behavior

Research output: Chapter in Book/Conference proceedings/Edited volume › Conference contribution › Scientific › peer-review

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Abstract

The design discipline is of increasing appeal to a public sector confronted with ill-defined problems consistent with the socially-embedded. This paper explores the role of design in policy making projects, by means of two case empirical case studies. We establish and apply a wicked problems perspective to analyse data from; (1) MindLab and (2) Helsinki Design Lab. Findings reveal that design is specifically useful in the mitigation of wicked policy problems when harnessed by a strategically composed multidisciplinary team including designers. The characteristics of design that are identified as essential are an interactive approach to problems, a holistic perspective, and a user-centred way of working. This paper contributes empirical evidence toward the role of design in policy making, drawing the two domains together via wicked problems theory.

Original language	English
Title of host publication	Conference Proceedings of the Academy for Design Innovation Management 2(1)
Number of pages	15
DOIs	https://doi.org/10.33114/adim.2019.06.313
Publication status	Published - 2019
Event	Academy for Design Innovation Management Conference 2019: Research Perspectives in the era of Transformations - Londom, United Kingdom Duration: 19 Jun 2019 → 21 Jun 2019

Conference

Conference	Academy for Design Innovation Management Conference 2019
Country/Territory	United Kingdom
City	Londom
Period	19/06/19 → 21/06/19

Keywords

Power
Policy
Leadership
Ecosystem
Pluralism

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Holierhoek_Price2019TheRoleofDesigninPolicyMaking-1Final published version, 457 KBLicence: CC BY-NC-SA

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title = "The Role of Design in Policy Making",

abstract = "The design discipline is of increasing appeal to a public sector confronted with ill-defined problems consistent with the socially-embedded. This paper explores the role of design in policy making projects, by means of two case empirical case studies. We establish and apply a wicked problems perspective to analyse data from; (1) MindLab and (2) Helsinki Design Lab. Findings reveal that design is specifically useful in the mitigation of wicked policy problems when harnessed by a strategically composed multidisciplinary team including designers. The characteristics of design that are identified as essential are an interactive approach to problems, a holistic perspective, and a user-centred way of working. This paper contributes empirical evidence toward the role of design in policy making, drawing the two domains together via wicked problems theory.",

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AB - The design discipline is of increasing appeal to a public sector confronted with ill-defined problems consistent with the socially-embedded. This paper explores the role of design in policy making projects, by means of two case empirical case studies. We establish and apply a wicked problems perspective to analyse data from; (1) MindLab and (2) Helsinki Design Lab. Findings reveal that design is specifically useful in the mitigation of wicked policy problems when harnessed by a strategically composed multidisciplinary team including designers. The characteristics of design that are identified as essential are an interactive approach to problems, a holistic perspective, and a user-centred way of working. This paper contributes empirical evidence toward the role of design in policy making, drawing the two domains together via wicked problems theory.

KW - Power

KW - Policy

KW - Leadership

KW - Ecosystem

KW - Pluralism

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DO - 10.33114/adim.2019.06.313

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T2 - Academy for Design Innovation Management Conference 2019

Y2 - 19 June 2019 through 21 June 2019

ER -

The Role of Design in Policy Making

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Conference

Keywords

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