The Role of Intermediaries in Multi-channel Service Delivery Strategies

MFWHA Janssen, AJ Klievink

Research output: Contribution to journalArticleScientificpeer-review

38 Citations (Scopus)
Original languageUndefined/Unknown
Pages (from-to)36-46
Number of pages11
JournalInternational Journal of Electronic Government Research
Volume5
Issue number3
Publication statusPublished - 2009

Keywords

  • Peer-lijst tijdschrift

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