The Role of Intermediaries in Multi-channel Service Delivery Strategies

Research output: Contribution to journal › Article › Scientific › peer-review

46 Citations (SciVal)

Original language	Undefined/Unknown
Pages (from-to)	36-46
Number of pages	11
Journal	International Journal of Electronic Government Research
Volume	5
Issue number	3
Publication status	Published - 2009

Keywords

@article{6410ebee2d124b939bacf163105d318c,

title = "The Role of Intermediaries in Multi-channel Service Delivery Strategies",

keywords = "Peer-lijst tijdschrift",

author = "MFWHA Janssen and AJ Klievink",

year = "2009",

language = "Undefined/Unknown",

volume = "5",

pages = "36--46",

journal = "International Journal of Electronic Government Research",

issn = "1548-3886",

publisher = "IGI Publishing",

number = "3",

}